SHIPPING POLICY
We are pleased to deliver our sleepwear all over the world!
Our deliveries are made from Monday to Friday during working hours except holidays.
On average, if stock is available, shipments are dispatched the next working day after the order is placed, except for monogrammed items which may take up to one week to be dispatched.
Below you have the average shopping times after dispatch.
PORTUGAL
Estimated delivery times 1 - 2 Business Days
Shipping cost: 4,95€
Deliveries to Portuguese Islands: 10€
FREE on orders over 100€
SPAIN
Estimated delivery times 1 - 2 Business Days
Shipping cost: 5,95€
Deliveries to Canary Islands, Balearic Islands, Andorra, Melila and Gibraltar: 10€
FREE on orders over 100€
EUROPEAN UNION
Estimated delivery times 1 - 5 Business Days
Standard Shipping: 10€
FREE on orders over 100€
Express Shipping: 15€
REST OF EUROPE
Estimated delivery times 2 - 7 Business Days
Express Shipping: 20€
FREE on orders over 150€
UNITED STATES OF AMERICA & CANADA
Estimated delivery times 2 - 7 Business Days
Express Shipping: 25€
FREE on orders over 250€
REST OF THE WORLD
Estimated delivery times 2 - 10 Business Days
Express Shipping: 30€
FREE on orders over 250€
Please note that it is estimated delivery times.
In case of delays, we do not accept returns and exchanges.
Delivery is made Monday to Friday at working hours.
If you are not at home we recommend an alternative address.
If you choose to refuse your order package, you will be responsible for any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to our address.
This amount will be deducted from your merchandise refund.
If the costs are bigger than the cost of merchandise your order will be abandoned.
Please check all personal and postage details when completing your order as Under Sleepwear does not take responsibility for missing packages due to wrong address, door number, email, phone number, etc.
We are based in Portugal, so please note that the customer is responsible for payment of any extra duties, customs, import charges or taxes imposed by the destination country for delivery.
No charges or customs will be applied to orders delivered to countries within the European Union.
For more information please contact us to info@undersleepwear.com